First Time Buyer GuideThings to consider before Buying a Zero Turn Mower!

Bobcat ZTR recalled due to control arm failure

Recalled Product:

 

Bobcat Zero Turn Mower CRZ and XRZ

 

Hazard:

 

The control arm component for steering can break under normal use which may cause the operator to lose control on the mower and crash.

 

How to Fix:

 

The Bobcat Mower should be returned to the dealer location of purchase for a free repair. The newly designed control arm component will be installed free of charge. Owners whom have completed warranty registration should have been contacted directly by Schiller Grounds Care, Inc with the instructions on how to get the mower repaired.

 

Consumer Contact:

 

-Toll free at (866) 469-1242 between 8 a.m. and 5 p.m. CT Monday through Friday.

http://www.bobcatturf.com/customer-service/product-recall-information

-write to Schiller Grounds Care, Inc., One Bob-Cat Lane, Johnson Creek, Wis. 53038.


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Manufacturer:

 

Made in the United States by Schiller Grounds Care, Inc., of Johnson Creek, Wisc.

 

Description:

 

The CRZ and XRZ model zero turn riding mowers have a chassis with an adjustable 10-gauge green steel mower deck. The frame, fuel tank, engine compartment and side discharge chute are made of black metal and plastic components. It has four black wheels, two user-operated lever-arm controls and a gray adjustable high-back seat. The mowers range in size from 76 inches to 79 inches long and 45 inches high. The words “Bob Cat” appear in red lettering on the front of the mower and on top of the mower deck, and in a red and white designed logo on the sides of the mower. The words “TufDeck” and “Professional Cut” appear in white lettering on the front face of the mower deck.

 

Effected Models:

 

-Recalled November 20th 2014.

-Estimated 4,900 units.

-The serial and model number plate is located on the frame cross-member under the seat.

 

CRZ 48-inch

model number 942699

serial numbers 94260000070-94260001236

CZR 52-inch

model number 942601

serial numbers 94260100070-94260101722

CZR 61-inch

model number 942602

serial numbers 94260200070-94260200545

XRZ 48-inch

model number 942610

serial numbers 94261000070-94261000390

XRZ 52-inch

model number 942611

serial numbers 94261100070-94261100709

XRZ 61-inch

model number 942612

serial numbers 94261200070-94261200342

 

 

Reported Injuries/Incidents:

 

There have been 22 incidents reported for control arm component failure. Failure happens during use and/or initial set-up. At this time there have been no reports of injuries.

 

Sold at:

 

Bobcat dealers nationwide from January 2013 thru April 2014 for $4,500.00 to $5,200.00


To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov

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